Emergency Contact Information
For immediate emergencies (fire, medical, police): Call 911
After-Hours Maintenance Emergencies:
- Contact your property's on-site manager directly
- Main Office Emergency Line: 414-225-6055
Note: For non-emergency maintenance issues, please wait until regular business hours.
Maintenance Requests
To submit a maintenance request:
- Use the yellow maintenance request form
- Provide your unit number and contact information
- Describe the issue in detail
- Schedule a convenient time for maintenance to visit
Emergency maintenance issues include:
- No heat during winter months
- Water leaks or flooding
- No hot water
- Electrical problems
- Locked out of apartment (additional fee may apply)
Rent Payment Information
- Rent is due by the 1st of each month
- Grace period extends through the 5th of the month
- Make checks payable to: Key Management, Inc.
- Include your unit number on all payments
Office Hours & Contact Information
Main Office:
1661 North Water Street, Suite 301
Milwaukee, Wisconsin 53202
Mailing Address:
Key Management, Inc.
P.O. Box 510675
Milwaukee, Wisconsin 53203
Business Hours:
Monday - Friday: By Appointment Only
Phone: 414-276-5611
Frequently Asked Questions
How do I report a maintenance issue?
Contact your on-site manager during business hours. For emergencies after hours, refer to the emergency contact information above.
When is rent due?
Rent is due on the 1st of each month, with a grace period through the 5th.
How do I give notice before moving out?
Submit written notice to our main office according to your lease terms, typically 60 days before your intended move-out date. 60 day notices are not accepted after 1 September because of Paragraph 1 in the lease, no moving out in November, December, January, February and through March except the 31st
What utilities am I responsible for?
Utility responsibilities vary by property. Please refer to your lease agreement or contact your property manager for specific details.
How do I request a lease renewal?
Contact your property manager 60-90 days before your lease expires to discuss renewal options.
Additional Resources
- Each property has an on-site manager available during regular business hours
- Contact information for your property manager can be found on your property's specific page
- For general inquiries, contact the main office at 414-276-5611